Cosmetics Cashier - WANTED

Dis-Chem Pharmacies Limited

Langebaan, Western Cape

Permanent

Posted 14 November 2022


Job Description

Dis-Chem Pharmacies requires a Cosmetic Cashier for their Laguna Mall Store to support customer service at point of sale, while ensuring a world class shopping experience. Record customer transactions on the Dis-Chem operating system and ensure effective merchandising of Dis-Chem cosmetic and beauty products through excellent and consistent customer service.


REQUIREMENTS:


Grade 12 / Matric

A minimum of 6 months’ experience cashier/till operations experience

Computer literate – MS Office

Sound numerical skills

Strong command of the English language

Basic customer service

Willing and able to work retail hours


DUTIES:

 

Customers at the cosmetic till point are your first priority to ensure efficient transactions takes place

If there are no customers to attend to at the cosmetic till points you need to assist with merchandising of cosmetic products

Escalate serious and unresolved customer complaints to manager

Serve customers and implement a high standard of customer care and service

Establish a professional relationship with customers

Ensure personal and colleague’s hygiene and presentation

Carry out and manage the Dis-Chem 5 star communication principles

Refer cosmetic sales queries to the Cosmetic Consultant

Be responsible for accurate cash flow

Ensure that all line voids and price changes are approved and signed by a supervisor

Exchange merchandise for customers and accept return goods by customers when authorized to do so

Transact all purchases - receive and processes all payments such as cash, cards, vouchers, coupons and other payments excepted by Dis-Chem

Answer questions regarding the store beauty merchandise when asked

Process all loyalty cards including those of our accelerator partners (Discovery health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and E-Bucks)

When there are no customers to attend to at the cosmetic till point, assist with merchandising duties:

Ensure that a high standard of cleanliness, merchandising and displays are maintained in both the window area and throughout the store

Ensure that displays are present in an attractive manner

Ensure that all goods are correctly priced and labeled

Adhere to stock layout principles

Ensure that merchandising displays in cosmetics area are faced up and stocked

Ensure that the right shelf price takers are displayed

Ensure cash is placed in the drop safe according to Dis-Chem standard operating procedures

Be alert and verify all payments according to Dis-Chem verification procedure

Adhere to Dis-Chem security policies and procedures

Ensure the use of your code and password is restricted to only you, is safe and is changed regularly

Ensure all out going stock/ items are scanned and paid for

Ensure that all money is strictly kept safely and securely inside the till

Handle daily takings confidentially and only discuss it with management

Be alert, recognize and report suspicious behaviour to management

Keep all your daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until you place them in the drop safe

Housekeeping must be in accordance to Dis-Chem standards. Make sure that your work station is always clean and tidy

Adhere to Dis-Chem Policies and Standard Operating Procedures

Adhere to Health and Safety rules and regulations

Adhere to Dis-Chem Uniform and personal appearance policy